Newark Phone Directory Lookup
The Newark Phone Directory is the quick way to find city staff, council members, and department lines in one spot. Most city offices share the main number at 302-366-7000. Police uses its own line at 302-366-7111. City Hall sits at 220 South Main Street in the heart of downtown Newark. Use this page to search by name, by office, or by the service you need. The city's staff directory and the master phone listings are live on the city site. The goal here is to point you to the right desk fast.
Newark Overview
Newark Phone Directory Home Page
The front door for the Newark Phone Directory is the city site. It runs at newarkde.gov. The home page lists news, the mobile app, and quick links to pay a parking ticket, read the city code, or view bid packages. The main phone for nearly every city office is 302-366-7000. Staff take calls from 8:30 a.m. to 5:00 p.m. on weekdays. Walk-in hours at 220 South Main Street run from 8:30 a.m. to 4:30 p.m.
Below is a view of the city homepage where the phone listings start.
The home page also points to Snow Central for weather alerts, Green Wednesday for yard waste, and real estate tax pay tools. The site is built to send you to the right phone line in under a minute. News items like Restaurant Week or the Parking Advisory Committee also live here.
Newark Phone Directory by Department
The city runs ten core departments. The full department list sits at newarkde.gov/8/Departments. Each page has a short brief on what the office does and a lead phone line. The main contact numbers roll up to 302-366-7000. Most dial-outs go through a front desk and then ring the right team.
A screenshot of the department listing is shown here.
Core offices on the list include:
- Administrative Weekly Reports
- Alderman's Court
- City Manager's Office
- City Secretary's Office
- Electrical Engineering
- Finance (Payments, Utility Billing, Taxes, Budgeting)
- Parks and Recreation
Planning and Development, Police, and Public Works round out the list. Planning handles parking, code enforcement, and resident aid. Public Works tracks refuse, water, and sewer. Each team is reachable by the main line. Weekly reports also show which projects each team is on each week.
Note: The Parks and Rec Hotline at 302-366-7147 is the line to call for event cancellations, weather closings, and leisure program info.
Newark Master Staff Directory
The Master Staff Directory is the full phone list for city staff. It lives at newarkde.gov/directory. The page groups phone numbers by office. It is the single most useful tool in the Newark Phone Directory set. From here you can jump to the Mayor's Office, the Finance Department, or the Newark Police Department with one click.
Below is a view of the master phone listings page.
Key lines in the staff directory:
- City Departments / Municipal Offices Main: 302-366-7000
- Police Department: 302-366-7111
- Parks and Rec / Weather Cancellation Hotline: 302-366-7147
- Information Technology: 302-366-7000
- Alderman's Court: 302-366-7000
- Finance Department: 302-366-7000
The City Solicitor and Prosecutor's Office, Parks Maintenance, the Parking Division, and Code Enforcement all route through the main 302-366-7000 line. Newark uses a single-line switchboard for most offices. That keeps the directory short and the calls moving.
Mayor and Council Phone Directory
Newark uses a Mayor-Council form of government. The body has six district council members plus the Mayor. Travis McDermott serves as Mayor. The Mayor and Council office page sits at newarkde.gov/Directory.aspx?DID=10. The office address is 220 South Main Street, Newark, DE 19711. The main line is 302-366-7000.
A screenshot of the Mayor and Council page is shown below.
Each district council member has their own contact info. District 1 is John Suchanec. District 2 is Corinth Ford. District 3 is Jay Bancroft at 302-396-9424. District 4 Marge Hadden is at 302-983-9087. District 5 Jason Lawhorn is at 302-455-7034. District 6 is Emile Brown. Residents can reach their member by direct line or through the main City Hall desk. Some council members prefer email for first contact, then a phone call to follow up.
Council meetings are held in the chambers at City Hall. The City Secretary posts agendas and minutes on the city site. Public comment time is built into each meeting. The Mayor and Council set policy, adopt the budget, and vote on land use items for the city.
City Manager Phone Listings
The City Manager's Office sits at the top of day-to-day city work. The office page is at newarkde.gov/Directory.aspx?DID=3. The address is 220 South Main Street, Newark, DE 19711. The phone is 302-366-7000. Walk-in hours run 8:30 a.m. to 4:30 p.m. Phone hours run 8:30 a.m. to 5:00 p.m. Note the half-hour gap between the two.
A view of the City Manager page is shown next.
The office oversees four big areas. Those are Administration, Personnel, Purchasing, and Community Relations. Weekly reports show the office also handles FOIA requests, builds council meeting packets, and keeps in touch with county and state staff. FOIA access is set by 29 Del. C. §§ 10001-10008. That means you can ask for city records, and the city must answer within 15 business days of your ask.
For help with a public records ask, call 302-366-7000 first. The front desk will send you to the right point of contact. Most FOIA asks go to the City Secretary for routing, but some go straight to the department that holds the file.
City Secretary Phone Directory
The City Secretary's Office is the FOIA hub for Newark. The office page is at newarkde.gov/Directory.aspx?DID=6. The address is 220 South Main Street, Newark, DE 19711. The phone is 302-366-7000 and the fax is 302-366-7067. Walk-in hours run 8:30 a.m. to 4:30 p.m. Phone hours run 8:30 a.m. to 5:00 p.m.
Below is a screenshot of the City Secretary page.
Tara Schiano serves as City Secretary. Diana Reed is the Legislative Coordinator and Deputy City Secretary. The office has four main jobs. Those are Elections, FOIA requests, Records management, and Boards, Committees, and Commissions. Weekly reports log the number of FOIA asks each week. The office tracks requests for plans, public comments, and property records.
State law on public records is in 29 Del. C. §§ 10001-10008. The law sets what counts as a public record. It also lists the items a city can hold back, such as personnel files or trade secrets. For a full copy of a board's agenda or a record of a past vote, the City Secretary is the first call.
Note: Newark board and committee seats are filled by Mayor and Council appointment, and open seats are posted on the City Secretary page as they come up.
Public Works and Water Phone Lines
The Public Works and Water Resources Department keeps the core city services running. The office page sits at newarkde.gov/Directory.aspx?DID=14. The address is 220 South Main Street, Newark, DE 19711. The phone is 302-366-7000. The fax is 302-366-7160. Hours match the rest of the city. Walk-in service runs 8:30 a.m. to 4:30 p.m. Phones run 8:30 a.m. to 5:00 p.m.
A view of the Public Works page is shown here.
Tim Filasky leads the team as Director of Public Works and Water Resources at extension 2101. Ethan Robinson is the Deputy Director at extension 2108. Ethan also serves as the city's ADA Coordinator. Juliana Schultz sits at extension 2109. Isabella Raytick is at extension 2111. Both are Administrative Professionals and handle front-line calls.
The department runs refuse collection, water quality reports, stormwater work, and the sanitary sewer system. It also acts as the lead desk for developers, engineers, and contractors. If you have a pipe break, a water quality question, or a trash pickup issue, this is the line to dial. City crews are on call after hours for urgent water or sewer breaks.
Newark Police Department Phone Directory
The Newark Police Department is the one city office with its own main line. The number is 302-366-7111. The department page is at newarkde.gov/police. Text-to-911 is live in Newark. If you can't call 911, you can text the same short code. The department also runs a tip line for non-emergency info.
Below is a view of the Newark Police Department page.
The department is hiring police officers. It also takes tips through the Delaware Anti-Terrorism Tip Line at 1-800-FORCE-12. Services on the site include the NPD Weekly Report, the Newark Crime Map, Alarm Registration, Animal Control, Safety Information, and Crime Prevention. Career info for sworn and civilian jobs is on the same page.
For a crash report or a prior case file, the records desk is reached by the main police line. FOIA rules in 29 Del. C. §§ 10001-10008 apply to police records, though active case files may be held back. The city's alarm program logs home and business alarms with the department. That helps cut down on false alarm calls.
Note: The Newark Police Department also offers home and business safety talks for neighborhood groups, and the request form is on the department page.
Nearby Cities in Delaware
Other cities in New Castle County share some county services with Newark. Each city keeps its own phone list.
County Records for Newark
Newark sits in New Castle County. County-level services like land records and assessment run out of the county office. Jump to the county phone list below.