Wilmington Phone Directory
The Wilmington Phone Directory brings the main city offices into one place. You can look up the Mayor's Office, the City Treasurer, Land Use, Licenses and Inspections, the City Auditor, and more. Most city staff sit inside the Louis L. Redding City/County Building at 800 N. French Street. The main staff directory runs on the city site. The 311 Contact Center fields all day-to-day calls for service. Use this Wilmington phone list to find the right line for your need, from a permit question to a pension report.
Wilmington Overview
Mayor's Office Phone Directory
The Mayor's Office is the top of the Wilmington phone directory. Mayor John Carney runs the office. The main line is (302) 576-2100. The office sits in the Louis L. Redding City/County Building at 800 N. French Street, Wilmington, DE 19801. The staff handle constituent help, proclamations, tributes, letters, meeting asks, and event invitations for the Mayor. The staff page is at wilmingtonde.gov/government/office-of-the-mayor/staff-directory-221.
Chief of Staff Cerron Cade shares the same main line at (302) 576-2100. His email is ccade@wilmingtonde.gov. Patricia K. Bistany serves as Executive Assistant to the Mayor and covers scheduling for him. If you want to meet with the Mayor or request a letter of support, start with the staff directory page. The team routes each ask to the right aide. Most calls to this office go through the front desk first.
The office is the front door for city leadership. It also works with every other department. So a call here may get you a warm hand-off to Land Use, Finance, or Police. Right of access to city records falls under 29 Del. C. §§ 10001-10008. That rule covers city public records as well as state ones.
Wilmington City Treasurer Contact Numbers
The City Treasurer's Office is the next key stop in the Wilmington phone directory. City Treasurer Dawayne Sims leads the team. His direct line is (302) 576-2480. The shared office email is treasurer@wilmingtonde.gov. Deputy City Treasurer Alfred A. Lance Jr. can be reached at (302) 576-2482. The fax for the office is (302) 573-5568. The staff page is at wilmingtonde.gov/government/office-of-the-mayor/staff-directory.
The Treasurer's Office is at the Louis L. Redding City/County Building, 800 French Street, Wilmington, Delaware 19801-3537. Staff watch over city funds, pension investments, and financial reporting. Treasurer's Reports are shared on a regular basis at City Council meetings. If you have a question on a pension, bond, or city fund flow, this is the office to call. Keep in mind the office handles city money only. For tax bills, the Finance staff is a better fit.
Note: The Treasurer's staff field questions on city pension funds, so retirees and city workers often call this line for plan data.
Land Use and Planning Phone Numbers
The Department of Land Use and Planning is one of the most-called numbers in the Wilmington phone directory. The main line is (302) 576-3050. The fax is (302) 468-6985. General email is luppermits@wilmingtonde.gov. Director Elliott T. Larkin has a direct line at (302) 576-3059 and email etlarkin@wilmingtonde.gov. Deputy Director Yvonne D. Flagg backs him up on all review work. The main page is at wilmingtonde.gov/government/city-departments/land-use-and-planning.
The office sits at the Louis L. Redding City/County Building, 800 N. French Street, 3rd Floor, Wilmington, Delaware 19801. Hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The department is the main point of contact for permitting and development review. Staff handle zoning, business compliance, site plan review, and historic district oversight. If you plan to build, rehab, or open a new business, this office comes first.
Land Use Division Staff Directory
The Land Use Division runs the bulk of the work for Planning. The detail page is at wilmingtonde.gov/government/city-departments/land-use-and-planning/land-use. Senior Planner III John Kurth takes the lead on many cases. His line is (302) 576-3118. His email is jkurth@wilmingtonde.gov. The Office of Economic Development is tied in to this work. Sean Park at that office can be reached at (302) 576-2131 or spark@wilmingtonde.gov.
Core tasks for the Land Use Division include:
- Zoning Administration and Enforcement under Chapter 48 of the City Code
- Business Compliance and business license review
- Site Plan and Subdivision Review for new builds and rehabs
- Historic District Conformity for Wilmington's 12 Historic Districts
- Permit Review and Building Code Enforcement under the International Building Code
- Structural Assessments after fire, collapse, or other events
The division staffs the Zoning Board of Adjustment and the Design Review and Preservation Commission. Projects in the Neighborhood Conservation District also come through this office. Call (302) 576-3050 for general help. A call here is often the fastest way to check a property's zoning.
Licenses and Inspections Phone Directory
The Department of Licenses and Inspections is the city's code body. Commissioner Gabriel Pabon runs the team. The main line is (302) 576-3030. The fax is (302) 571-4423. The office is on the third floor of the Louis L. Redding City/County Building at 800 N. French Street. Hours match other city offices in that building. Monday through Friday, 8:30 a.m. to 4:30 p.m. The main page is at wilmingtonde.gov/government/city-departments/department-of-licenses-and-inspections.
The department's job is to protect life, health, and safety in city buildings. Staff work through code enforcement and abatement of code violations. Key tasks are Code Enforcement, Rental Inspections, and Housing Inspections. Landlords, tenants, and home owners all use this line. A call here is the right move if you spot an unsafe home, a missing rental license, or open code issues. Inspectors also work on routine building checks.
City Auditor Phone Directory Listings
The City Auditor's Office sits inside the city's set of check-and-balance groups. City Auditor Terence J. Williams can be reached at (302) 576-2165. His email is tjwilliams@wilmingtonde.gov. Audit Manager Tamara Thompson, CIA, CGAP, shares the same main line and uses email tthompson@wilmingtonde.gov. The staff directory is at wilmingtonde.gov/government/city-departments/auditing/staff-directory.
The office reviews city spending and internal controls. If you want to see audit reports or raise a question on a city program, this is the right line. Auditors also help set risk plans for other city offices. The Wilmington phone directory lists the Auditor as a key oversight contact. FOIA rules at 29 Del. C. §§ 10001-10008 apply to audit reports that are final and filed.
Note: Draft audit work papers and open investigation files are often shielded from public release until a report is final and posted.
Cultural Affairs Phone Numbers
The Wilmington Office of Cultural Affairs runs arts and events for the city. Tina Betz is the Director. Her line is (302) 576-2104. Her email is tbetz@wilmingtonde.gov. Tiffany D. Christopher handles Events Permitting and Special Projects. Her line is (302) 576-2138. The staff page is at wilmingtonde.gov/government/city-offices/cultural-affairs/staff-directory.
Most event permits flow through this office. So if you plan a street fair, block party, or cultural event, call early. The team can loop in other city offices as needed. They also help with grants for local artists. Small groups and big festival teams both use the line.
311 Citywide Contact Center
The 311 Citywide Contact Center is the front door for most city calls. Dial 311 from inside city limits. From outside the city, dial (302) 576-2620. Operators are on duty Monday through Friday, 7:30 a.m. to 7:30 p.m. The center fields service requests for pot holes, trash, street lights, water, and many other non-emergency issues. You can also put in 311 Service Requests online for the same range of topics.
The center routes calls to the right department and tracks each ticket. This cuts down on wait times and helps staff spot trends. If your ask is not urgent, use 311 first. For a fire, crime, or medical event, always dial 911. The 311 line is listed across every city page as the main contact for day-to-day help. The line is a key part of the Wilmington phone directory for new residents.
Note: Service tickets filed through 311 are tracked and may be subject to public record requests under Delaware FOIA rules.
State Staff Directory for Wilmington
Wilmington sits next to many state offices, so residents often need state staff as well. The statewide phone tool is at phonedirectory.delaware.gov. The tool covers state employees across all three counties.
Wilmington residents often need to reach state workers for tax, labor, or health services. The tool gives you a name search and a department browse. It works well when you know a last name or the agency. Use it next to the Wilmington phone directory for the fullest picture.
State Agency Phone Directory
The full state agency directory is at delaware.gov/state-directory. Wilmington sits close to many state offices, so this list is a real help for city residents.
The agency list pairs well with the Wilmington staff list. City staff work with state staff on many issues. Tax, labor, and social service cases often cross over. So Wilmington residents get good use out of both phone lists side by side.
Nearby Cities and County
Wilmington is in New Castle County. City staff often work with county staff on shared issues. Pick a page below to jump to a nearby phone list.